Refund Policy

Every store starts with a 14-day free trial that needs no card. Build the store, add products and see it working before paying anything.

If you pay for a plan and decide within 7 days that EaziKart is not for you, email support@eazikart.com from your registered email and we will refund the plan payment in full. The refund reaches the original payment method within 5 to 7 working days.

This applies to the first payment of a paid plan on a store. It does not apply to renewals or to changing plans.

Plans renew automatically for the same term. To avoid a renewal, cancel from the dashboard or email us before the renewal date. Renewal payments are not refundable, but the store stays on the plan until the paid term ends.

Downgrading takes effect at the next renewal; the difference is not refunded mid-term.

Wallet credits used for WhatsApp order alerts are consumed as messages are sent and are not refundable once purchased, except where a technical fault on our side prevented messages from being delivered.

If a payment was charged twice, or a plan was not activated after a successful payment, tell us and we will fix it or refund it, whichever you prefer.