Shipping Policy

A plan or wallet top-up bought from EaziKart is a digital service. It is activated on your store as soon as the payment is confirmed, normally within a few seconds, and a receipt is emailed to your registered address.

Nothing is physically shipped, so no shipping charge is added to a plan payment and no delivery address is required.

If a payment succeeds but your plan does not activate within 30 minutes, email support@eazikart.com with the payment reference. We will either activate it or refund the payment in full.

Every store on EaziKart is run independently by its owner. The seller decides which areas they deliver to, what delivery charges apply, and how long delivery takes, and they set those in their own dashboard.

Delivery charges and serviceability for your pincode are calculated and shown before you pay, on the cart and checkout pages. Some sellers also offer store pickup, where you collect the order yourself and no delivery charge applies.

The seller is responsible for packing, dispatching and delivering your order, and for any delivery timelines they publish. EaziKart provides the software the store runs on and is not a party to that sale.

Order confirmation and status updates are emailed to the address given at checkout, and every order has a tracking page you can open from that email. Where the seller uses a courier that supplies tracking, the tracking reference appears there once the order is dispatched.

For questions about a specific delivery — where it is, when it will arrive, or a change of address — contact the store directly. Their contact details are in the storefront footer and on the order confirmation.